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Returns & Exchanges

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Return/Exchange Instructions


Please read the following instructions carefully as we would like to make your exchange/return process as smooth as possible! 

- All shipments must be sent back within 7 days of receiving the order.
- We do not cover the cost of sending back a return/exchange and original shipping paid cannot be refunded.

- Shipments sent from outside of Canada must be processed by the country's postal service only as “ Canadian goods returning back to Canada” to avoid customs/duties charges.
- All international parcels processed incorrectly with a customs/duties charge will be rejected and returned to the customer.
-Shipments from the US MUST be sent back with the United States Postal Service (USPS) ONLY.
- If any of these instructions are unclear please reach out to us at info@tea-you.com

- Once we receive your exchange it may take up to 3-5 business days to process and ship out. Once exchanges are shipped out a confirmation email will be sent to you.

To return a purchase, your items must meet the following conditions:

 - Be returned within 7 days of your delivery date

- Be in its original, unused, unaltered and unwashed condition. We reserve the right to reject any returns/exchanges that have perfume/scent of any kind, makeup/deodorant stains or is dirtied in any way.

- Be returned with original tags, packaging and hygienic liner intact and unaltered with.

- Items purchased with promo-code or on sale cannot be returned, store credit only

- Bodysuits are final sale and can only be exchanged for size

- No price adjustments after your order is shipped out

 

 

For further inquiries please contact info@tea-you.com