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Our Return Policy

We offer refunds on full price items that are unworn and are sent back in their original plastic bags with all tags and hygienic liners intact. 

Please read the following instructions carefully as we would like to make your exchange/return process as smooth as possible!

Terms & Conditions

- All shipments must be sent back within 7 days of receiving the order. 
- We do not cover the cost of sending back a return/exchange and original shipping paid cannot be refunded.

- Shipments sent from outside of Canada must be processed by the country's postal service only as “ Canadian goods returning back to Canada” to avoid customs/duties charges.
- All international parcels processed incorrectly with a customs/duties charge will be rejected and returned to the customer.
-Shipments from the US MUST be sent back with the United States Postal Service (USPS) ONLY.
- If any of these instructions are unclear please reach out to us at info@tea-you.com

- Once we receive your exchange it may take up to 3-5 business days to process and ship out. Once exchanges are shipped out a confirmation email will be sent to you. 

To return a purchase, your items must meet the following conditions:

 - Be returned within 7 days of your delivery date

- Be in its original, unused, unaltered and unwashed condition. We reserve the right to reject any returns/exchanges that have perfume/scent of any kind, makeup/deodorant stains or is dirtied in any way.

- Be returned with original tags, packaging and hygienic liner intact and unaltered with.

- Items purchased with promo-code or on sale cannot be returned, store credit only. Free shipping promocode is still considered a promocode and will not be eligible for a refund.  

- Bodysuits are final sale and can only be exchanged for size

- No price adjustments after your order is shipped out

 

 

For further inquiries please contact info@tea-you.com