FAQ

PRODUCT CARE

We want your Tea You pieces to remain in great condition and highly recommend following our care instructions. We use high quality materials and fabrics imported from Italy to provide the best swimwear for you. Please refer to individual product page for apparel care instructions. 

General care Instructions for our swimwear

  • Hand wash in cold water not exceeding 30°
  • Drip dry or lay flat to dry
  • Do not tumble dry
  • Do not Iron

RETURNS

We want to provide our customers the best shopping experience possible! We offer returns on full price items that meet the conditions outlined on our Returns/Exchanges page. For sale items and orders placed using promo-codes, we offer exchanges/store credit. For our full policy please click here. 

SHIPPING

  • We ship from Montreal, Canada
  • We use trusted couriers; FedEx & Canada Post
  • Most packages will be processed within 1-5 business days.
  • Packages to the US & Canada will usually arrive within 1-5 business days.
  • International packages can take up to 4-10 business days.

Packages are delivered quick and easy. We want to insure that we provide all our customers with the best shopping experience possible.

PO BOXES

  • Please select Canada Post if you'd like to ship to a PO box

CHECKING OUT

Checking out with us is easy! We accept the following payment methods:

  • Visa
  • MasterCard
  • AMEX
  • PayPal
  • Google Pay
  • Apple Pay
  • Shop Pay
  • Klarna 

Having some trouble checking out?
Please keep in mind that your billing address must be the one associated with your payment method. If you are shipping to a different location please ensure that your shipping address and billing address are correct. If you encounter a zip code error you may see a charge without an order confirmation. This charge will reverse automatically within a few business days.

SOCIAL MEDIA COLLABS & WHOLESALE

  • We do not sell wholesale.
  • If you are interested in collaborating feel free to contact us, if we are interested we will email you back in a timely matter.
  • Social media personalities/models can contact us at creative@tea-you.com.

PHOTOGRAPHERS & EXPIRIENCED MODELS

Interested in working with our brand, feel like you would be a good fit? Please contact: creative@tea-you.com.